About this page: Vivimate sells prepaid IPTV plans, so we see expiry from the seller's side. The Vivimate terms quoted here come from our own terms of service and refund policy; the note on player upgrades comes from TiviMate's Google Play listing, read November 10, 2026. This page reports no measurements of our own, and we didn't test each app for it.
Expired, or broken? Look at the pattern
Players rarely say “your plan has ended.” Depending on how the seller's server answers, the same expired line can show up as a refused login, a disabled account or a server that won't respond. So the message is a weak clue. The pattern is a strong one: expiry is tied to a date, not to a device.
| Clue | Points to expiry | Points to a fault |
|---|---|---|
| When it started | On or near a date you can count to | In the middle of an evening, or after a change |
| Which screens | Every device on the login, on any network | Often one device, one app or one network |
| Which channels | All of them, plus movies and catch-up | Often some channels, or only live ones |
| What the app says | Login refused, account disabled, or server error | Buffering, black picture, empty guide |
If the pattern says fault, the fix is elsewhere: a refused login on a live plan is covered in failed to authorize errors, a list that won't load in IPTV channels not loading, and everything else from the IPTV not working symptom index.
Finding your end date
Start with arithmetic: the day you paid plus the plan length. Many players also show an expiry date in the playlist or account details when the seller's server reports one, but the format varies by app, so treat it as a hint. The answer that counts is the seller's. For Vivimate, the plan lengths are fixed:
The 12-month plan includes 2 free months, which is why its bar runs to 14. A free trial follows the same logic on a shorter clock: it stops when its 24 hours are up, and players often report that the same way as an ended plan.
What stops and what stays
An IPTV setup has two halves. The seller's server sends the channel list, the streams, the guide data and catch-up, and checks your login every time. Your device holds the player and everything you arranged in it. Expiry switches off the first half only.
That split explains a common surprise: the guide grid may still be full for a few days because it was downloaded earlier, yet every channel refuses to open. It also means that nothing you do on the device, from clearing data to reinstalling, brings an ended line back. Clearing data can even cost you the favorites and login you will want after renewing.
Two subscriptions that are easy to mix up
Some players sell their own paid tier. TiviMate's Google Play listing describes the app as a media player only that provides no content, and says a paid upgrade of the app “unlocks application features only.” So the player's upgrade and your IPTV plan are separate purchases from separate companies, with separate end dates. Renewing one doesn't renew the other, and an ended player upgrade changes features, not which channels play. Our TiviMate review explains the free and paid tiers.
Renewed, but the app still says expired
Players keep a saved copy of the playlist and the account details that came with it, so an app can go on showing the old status for a while after a line is active again. Before assuming the renewal failed, close the player fully, open it again and update the playlist from its settings. If the seller issued new login details with the renewal, the old ones will keep being refused until you replace them, so check the message that confirmed your payment. Test on a second device too: if a fresh login there plays and the first app still refuses, the first app is holding old data, and clearing its cache usually sorts it out. If every device still refuses after an hour, send the seller your username and the time you paid, and ask them to check the line from their side.
Expired is not the same as terminated
An expired Vivimate plan is simply a term that ran out, and buying another plan brings service back. A terminated account is different: our terms say an account shared or resold outside the household is ended with no refund. Each standard subscription allows one active stream at a time, and the two-device prices below cover a second screen. Our guide to IPTV connection limits explains what counts as a stream.
Renewing a Vivimate plan
Every Vivimate plan is prepaid for a fixed term and ends on its own. Nothing renews and nothing is charged again unless you buy another plan, so there is nothing to cancel, no cancellation fee and no notice period. To continue, choose any length:
| Plan length | One device | Two devices |
|---|---|---|
| 1 Month | $19.99 | $31.98 |
| 3 Months | $29.99 | $47.98 |
| 6 Months | $39.99 | $63.98 |
| 12 Months + 2 free | $69.99 | $111.98 |
Before paying, message support and ask whether your login details stay the same; if new ones are issued, edit the existing playlist in your player rather than deleting it, since some players tie favorites to the playlist entry. Our Xtream Codes setup guide explains each login field. One point on refunds: the 7-day refund window, for a service problem you report that can't be fixed, covers the first purchase only, and a new plan bought when a term ends is outside it. Full plan details are on Vivimate plans and prices.
Not a customer yet
If an ended plan elsewhere has you comparing services, the 24-hour free IPTV trial needs no card, which lets you test your own player and connection first. Customers who think their line has ended can message us on WhatsApp with a username and the date they paid; a person answers 24/7.
Frequently asked questions
What happens when an IPTV plan expires?
The seller's server stops accepting your login, so live channels, movies, the guide and catch-up stop together on every device. The player app and everything it stores on your device stay. On a prepaid plan nothing is charged, and buying a new plan brings service back.
How do I know my IPTV subscription expired and didn't just break?
Look at the timing and the spread. Expiry lands on a date you can count from the day you paid and hits every screen at once, on any network. A fault tends to start mid-session or affect one device, app or channel group. If unsure, ask your seller to confirm the end date.
Will I lose my favorites when my IPTV plan expires?
Not because of the expiry. Favorites, channel groups and layout live in the player on your device. Some players tie favorites to the playlist entry, so after renewing, edit the existing playlist rather than deleting it and adding a new one.
Do Vivimate plans renew automatically?
No. Every Vivimate plan is prepaid for a fixed term and simply ends. Nothing is charged again unless you buy another plan, so there is nothing to cancel and no cancellation fee or notice period.
Is a renewal covered by the 7-day refund window?
No. Our refund policy covers the first purchase only. A new plan bought when a term ends falls outside it, as does a second refund request. Questions about a renewal are still welcome on WhatsApp.
Sources
Read November 10, 2026: the Google Play listing for TiviMate IPTV Player (Armobsoft FZE; media player only; paid upgrades unlock app features only). Vivimate facts: our terms of service (one active stream per standard subscription; sharing outside the household ends the account), our refund policy (prepaid, no automatic renewal, first-purchase refund window, 24-hour trial) and our pricing page.
Couldn't read: no published Vivimate rule on whether a renewal keeps the same login, on a grace period after the end date, or on the hour a line stops, so this page doesn't state one; no player we looked at documents how it labels an expired line.
New to the service? Start with Vivimate IPTV — channels, pricing and setup — what it includes, what it costs and how to set it up.