Get in touch

Contact Vivimate IPTV

Our team is available 7 days a week via WhatsApp. Free trial requests, setup questions, or billing help — we reply within 5 minutes.

WhatsApp — Fastest Response

Recommended

Message our support team directly on WhatsApp. We reply within 5 minutes, every day of the week.

Free Trial Request

No card needed

Get a full 24-hour free trial with access to all 50,000+ channels. No credit card required — activate in seconds.

Technical Support

24/7 support

Dealing with buffering, black screens, or EPG issues? Our technical team resolves problems remotely — fast.

< 5 mins

Average response time

9am – 11pm

Support availability

7 days

Days per week

English, Arabic, French

Languages

Common Questions

How quickly do you respond?

We respond on WhatsApp within 5 minutes during business hours (9am–11pm, 7 days a week). Outside those hours, we typically reply within 30 minutes.

Can I get a free trial before buying?

Yes — a 24-hour free trial with full access to all channels is available at no cost. No credit card required. Just message us on WhatsApp to get it activated.

Do you offer technical support after purchase?

Yes. All plans include ongoing technical support via WhatsApp. We handle setup, troubleshooting, and device configuration remotely for every subscriber.

What is the fastest way to get my subscription activated?

Message us on WhatsApp and we will activate your subscription immediately — typically within 60 seconds of confirming payment.