Last updated: March 2026
Vivimate IPTV is committed to responsible data handling in compliance with the General Data Protection Regulation (GDPR) and equivalent privacy laws where applicable. This page details our obligations as a data processor and the rights available to you.
Our Role as Data Controller
Vivimate IPTV acts as the Data Controller for all personal information gathered through our website and service platform. In this capacity, we determine the purposes for which your personal data is used and the manner in which it is processed. For all data protection matters, you can reach us at: contact@vivimateiptv.com.
Lawful Basis for Processing
We process your personal data under the following lawful bases:
• Contract: Processing required to deliver and manage your IPTV subscription.
• Legitimate Interests: Security monitoring and continuous service improvement.
• Consent: Any marketing or promotional communications, which are strictly opt-in.
• Legal Obligation: Where required to comply with applicable laws or regulations.
Your Rights Under GDPR
Right of Access
You may request a complete copy of all personal data we hold about you at any time, free of charge.
Right to Rectification
If any of the information we hold about you is incorrect or incomplete, you have the right to ask us to correct it.
Right to Erasure
You may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
Under certain conditions, you can request that we pause or limit the processing of your personal information.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You may object to processing of your data carried out on the basis of our legitimate interests, including profiling.
International Transfers
Your personal data is primarily stored on servers located within the USA and EEA. Where any transfer of data outside these regions is necessary, it is protected by Standard Contractual Clauses (SCCs) or other legally recognized adequacy mechanisms as required under GDPR.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us through one of the following channels:
• WhatsApp: +1 307 424 2402
• Email: contact@vivimateiptv.com
We will respond to all verified data subject requests within 30 days. We may ask you to confirm your identity before processing any request.
Right to Lodge a Complaint
If you believe Vivimate IPTV has failed to handle your personal data in accordance with GDPR, you have the right to file a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or with the relevant supervisory authority in your country.